Effective May 24, 2018
CircuitTree, LLC ("CircuitTree") is headquartered in Tacoma, Washington. We provide agricultural automation hardware and software ("Products"), installations and software subscription services ("Services"). CircuitTree uses data center locations solely in the United States of America.
SCOPE OF POLICY
INFORMATION WE COLLECT
CircuitTree asks for your account information which includes your name, business name, email address, physical address, phone number, and credit card (stored directly with a third party processor), and website domain. By voluntarily providing CircuitTree with your account information, you represent that you own and consent to our use of such personal data.
CircuitTree may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
At your option, CircuitTree asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
COOKIES AND OTHER TRACKING TECHNOLOGIES
HOW WE USE YOUR INFORMATION
CircuitTree uses the information it collects about you in the following ways:
HOW WE SHARE INFORMATION
CircuitTree shares the information it collects about you in the following ways:
You may unsubscribe from receiving promotional or marketing emails from CircuitTree at any time by using the "unsubscribe" link in the email received, or by emailing us at email@example.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your CircuitTree account or contacting us at firstname.lastname@example.org.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
For individuals in the EEA, CircuitTree's legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. CircuitTree will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for CircuitTree to sell Products or perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, CircuitTree will not be able to sell Products or perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
DATA SUBJECT RIGHTS
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email email@example.com and we will respond within thirty (30) days. CircuitTree will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
We will comply with such requests to the extent legally required by applicable law or the EU-US or Swiss-US Privacy Shield. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.
EUROPEAN UNION DATA TRANSFER
Transfer of Data to the United States
We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the EEA, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.
Our Website, Products and/or Services are not directed at children. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
216 Puyallup Ave. #420
Tacoma, WA 98421
Email – firstname.lastname@example.org
Thank you for your purchase! We hope you are thrilled with your purchase. However, if you are not completely satisfied, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
Shipping Time & Method
There is presently a 7 to 10 day lead time on preparing orders for shipment once an order is placed. All orders will be shipped using the shipping method you selected on our shopping cart checkout form.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original labels, materials, and accessories intact.
To return an item, please e-mail our customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase along with the RMA number. Mail your return to:
216 Puyallup Ave. #420
Tacoma, WA 98421
Please note, you are responsible for all return shipping charges. We strongly recommend that you use a trackable and insured method to mail your return.
After receiving your return package and inspecting the condition of the item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by e-mail when your return has been processed.
The following items cannot be returned or exchanged:
Red Wiggler Worms :)
Invoices and quotes are only valid for 30 days unless otherwise indicated. CircuitTree cannot hold inventory on reserve for more than 30 days.